As we plan our 2009 real estate adventure, our company leadership is working with our agents in groups and one-on-ones to build  solid executable business plans with activities that drive business online and create a referral business to sustain their future. We chose to make this a very focused effort with multiple levels of accountability which will span throughout 2009.  I keep repeating this:  “There will be a certain number of properties sold in 2009, the number will be whatever the number is.  Your job is to capture the highest percentage of …

From an early age, every child learns the Golden Rule: Treat others the way you want to be treated. Customer service pros replace the Golden Rule with the Platinum Rule: Treat others the way they wish to be treated. 
The Platinum Rule was coined by speaker/trainer Tony Alessandra, who explains that a salesperson’s job is not to treat and serve clients as you want to be treated but as they want to be treated.  
The only way to know how a person wants to be treated is to ask and observe. Different …

Do you have the desire to receive recognition from your peers; to be recognized as one of the top Agents in the country?  If you do, you need to start by taking dead aim daily.  It is the disciplines we do each day that mean the difference between being on top or being part of the crowd.   
Start each day focused on the success of your business.  You want to begin each day by reviewing your business plan.  Focus in on the activities that will lead you to the successful result …