As part of the annual Swanepoel TRENDS Report we also every year include a look back at the year that just passed and list the Top 10 Newsmakers, Top 10 Events and Top 10 Trendsetters for 2008. 
 
This week I am discussing the Trendsetters. Trendsetters are defined as those companies that during 2008 set forth actions that were different and memorable and could potentially have a far reaching impact on the real estate industry in the years to come.
 
The Top 10 Trendsetters in Real Estate for 2008 are:
 
1. Brookfield …

Pricing recommendations hit troubled waters at two predictable times. One is when clients have unreasonable price expectations that need to be brought into line before the home can be sold. The other is when an agent gets ready to list a property that owners want to sell at an inflated, unrealistic price.
 
Both circumstances require caution. The following presents advice to follow as you troubleshoot your way through to a successful pricing decision.
 
When clients have their minds set on a price that is out of line, follow this process to bring …

As we plan our 2009 real estate adventure, our company leadership is working with our agents in groups and one-on-ones to build  solid executable business plans with activities that drive business online and create a referral business to sustain their future. We chose to make this a very focused effort with multiple levels of accountability which will span throughout 2009.  I keep repeating this:  “There will be a certain number of properties sold in 2009, the number will be whatever the number is.  Your job is to capture the highest percentage of …

The chronicles of Kellie Pillors….
I have a young agent who is so tenacious she refuses to see any discord in this market.  Instead, she chooses to see the opportunity of a lifetime.   Why?  Because she is doing the right prospecting to make her phone ring and her closing count is rising.  I met Kellie when she was a succesful rookie at one of my client’s offices in Southern California.  I knew the minute I met her she was a very talented agent and prospector.  It was my great fortune, when she …

From an early age, every child learns the Golden Rule: Treat others the way you want to be treated. Customer service pros replace the Golden Rule with the Platinum Rule: Treat others the way they wish to be treated. 
The Platinum Rule was coined by speaker/trainer Tony Alessandra, who explains that a salesperson’s job is not to treat and serve clients as you want to be treated but as they want to be treated.  
The only way to know how a person wants to be treated is to ask and observe. Different …

Evolution is all part of the process of re-engineering the real estate industry and the home buying process so every time I come across a new business model that is working I get excited.  Some may say that this concept is not truly new, but with its format and European origin, it is definitely unique and very different.

Originally launched in 1977 as Engel & Cie., the company changed its name in 1987 to Engel & Völkers. It operated pretty much as a traditional real estate franchise until the mid …